Comprehensive & Proactive

Network Monitoring & Management

BCM One Network Monitoring & Management gives you a single pane of glass to monitor and manage your entire environment through interactive reports so you can keep an eye on what matters most.

With BCM One, you have confidence your technology is operating as it should.

What Is Network Monitoring & Management?

Whether you purchase connectivity circuits from us or want to include third-party circuits, BCM One’s Network Monitoring & Management is the most streamlined way to get a single view of the health of your network.

Your Network Is Complex.

Your Network Is Complex. Managing It Doesn’t Have to Be.

Today’s business networks can contain thousands of technologies. Do you know if each one is operating as it should? Disparate technologies don’t have to stay in the shadows and risk disrupting your network or posing security threats. You don’t need to log into multiple management portals, ping each device, and hope to find the problem to troubleshoot.

BCM One Network Monitoring & Management is supported by our cloud-based, Geo-Redundant
VitalView™ platform that provides 24/7/365 proactive monitoring, alerting and restoration across all services, devices and providers. With BCM One, you spend less time searching for and resolving issues.

The VitalView portal gives you access to real-time reports with consumable and actionable information the way you prefer to see it. From global maps to charts and graphs, you have full transparency into your technology environment to keep your network and your company running smoothly. See everything at once or drill into data points – either way, you see the complete picture of what’s going on, how issues impact your network and what actions to take.

Never Lose Sight of What’s Important

BCM One’s Network Monitoring & Management brings cloud and on-premise devices into the VitalView fold. From routers and switches to phones and computers, we can monitor them, notify you of any issues and restore them for you if you choose.

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Core Features

BCM One’s VitalView is a cloud-based, geo-redundant platform with 100% uptime that virtually monitors any technology in your environment and provides in-depth reporting on your customizable dashboard. You get Monitor & Notify services free with our One-Tier circuits, giving you ping, geo-redundant and proactive monitoring, as well as automatic alerts, support for existing circuits and devices, and VitalView access.

Want BCM One’s Network Operations Centers (NOCs) to restore services, too? Our Monitor, Notify & Restore services include all of the Monitor & Notify features, plus a dedicated staff, ticket creation and escalation, proactive remediation of services, 24x7x365 multi-tiered, geographically diverse NOCs and customizes alerting and action.

BCM One can also take care of your entire network for you with our full management service. We can manage an array of elements on your network infrastructure including internet circuits, devices, cloud applications, websites and users, custom data and protocols. If you want to include any third-party party circuits into a single pane of glass, we can do that, too. You get all of the benefits above, and BCM One will proactively access and troubleshoot devices; automatically back up device configurations; configure, install and replace devices; and provide 24/7/365 proactive on-site field services.

Benefits of BCM One

Benefits of BCM One
Network Monitoring & Management

24/7/365 Proactive Monitoring, Notification & Restoration

24/7/365 Proactive Monitoring, Notification & Restoration

Our VitalView platform provides you with around-the-clock proactive monitoring and restoration across all technologies, alerting you of and resolving any issues.

Single Pane of Glass

Single Pane of Glass

See your entire network with all technologies in one view from your interactive dashboard, with scheduled and ad hoc reporting in the formats you prefer.

Efficient Workflows

Efficient Workflows

Streamline your workflows by eliminating labor-intensive issue identification and resolution, and let VitalView and BCM One do it for you in a fraction of the time.

Customized Service Levels

Customized Service Levels

BCM One provides multiple levels of monitoring, notification and restoration depending on which features you want to automate and outsource to experts.

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Frequently Asked Questions

It depends. Our Monitor & Notify service and our Monitor, Notify & Restore service are included with any circuits you purchase on our platform. If you want to add additional technologies, there is an additional fee. Full Management services are also an additional charge. Contact BCM One to discuss your needs and what we can provide you.

Beyond the circuits, VitalView can monitor thousands of technologies, including servers and devices, cloud and VMs, services and apps, websites and users, custom data and protocols.

Single pane of glass simply refers to the ability to see all of your data in one view on your screen. Instead of logging into different portals and systems to see what’s happening in your environment, VitalView provides comprehensive reports in your dashboard so all of the important information is in one place.

Yes. As a partner, you can provide your customers with all of the benefits of BCM One’s Network Monitoring & Management services. By doing so, you can extend your offerings without having to invest money, hire and train staff, or introduce new technologies or data centers. Leverage our expertise and 100% uptime as a third-party provider to manage it for you. We can do as much or as little as you want, making this a fully customized solution you control.