Customer & Partner Portals

Access your Customer Care Portal to manage your account including viewing invoices and orders, creating reports, opening a support ticket,  and accessing the Payment Portal to make a payment.

Access our SIP Trunking portal (formerly nexVortex) to manage your SIP trunking services, view account information, access user documentation and more.

Access your Pure IP Customer Portal to manage your account including viewing invoices and orders, processing payments, creating reports, and opening support requests.

Access our proprietary technology expense optimization tool called Sophia™.

Access our network monitoring and management tool VitalView.

Open a trouble-ticket or obtain status of an existing trouble ticket.

Partners and Agents—Access our RPM Portal to calculate and obtain run rate of commissions.

Obtain pricing for broadband solutions for an array of providers and carriers via BCM One’s FastTrack™ team.

Obtain requests for Verizon services and pricing through our dedicated Verizon support team.