Mobile and Scalable

Unified Communications as a Service (UCaaS)

Remote and hybrid ways of working demand modern solutions. BCM One’s UCaaS solutions
deliver seamless, secure and cost-effective communications across multiple channels anywhere you need it. From SMB to Enterprise, we have the UCaaS solution to fit your business needs and budget.

Streamline and enhance your communications and collaboration platform.

What Is UCaaS?

BCM One’s UCaaS solutions support both office-based and mobile employees with instant messaging, presence, voice and video calling, and desktop sharing, while also providing significant flexibility, reliability and scalability to meet ever-changing requirements.

Keep Your Workforce Connected with UCaaS

Keep Your Workforce Connected with UCaaS

Can your current phone system support all the methods, features, and locations your employees want to do business?
Do your employees need more?

Today’s workforce is more diverse than ever. SMBs and enterprises are supporting a distributed employee base with increasing technology demands and limited resources. UCaaS is the modern paradigm bringing communication and collaboration for your business via the cloud, accessible and secure from any device.

BCM One brings all the pieces together. BCM One’s UCaaSone solutions streamline communications across your organization. We offer two flavors of UCaaS – UCaaSone™ SMB and UCaaSone™ Enterprise.

Companies choose BCM One for our expertise and white-glove service. We have a dedicated UCaaS team, complete with voice engineers and voice specialists assigned to you throughout the installation process. After installation, they provide technical support and training. Our client-centric methodology sets us apart and gives us valuable insight into your business, allowing us to function as a seamless extension of your IT team.

UCaaSone™ SMB

BCM One’s UCaaSone SMB is the UCaaS “easy button,” offering companies of all sizes an all-in-one solution with most everything you need built in so you don’t have to worry about add-on costs. Enjoy 40+ features, such as:

  • Full phone functionality available via browser (Chrome, Firefox, Safari, Edge)
  • Integration with Microsoft Teams
  • Mobile & desktop client
  • Fax to email/fax portal/fax via mobile app

UCaaSone SMB can accommodate 40-10,000 users and is ideal for any size company wanting a streamlined solution.

UCaaSone™ Enterprise

Need a more customizable solution with more advanced features? We can build a solution to fit your business needs, including custom integrations. Here are just a few customization options:

  • Optimized for BCM One Secure SD-WAN
  • Cisco WebEx integrations
  • Custom call or contact center
  • Advanced analytics with real-time reporting
  • Business metrics and intelligence

BCM One’s UCaaSone Enterprise solution can accommodate any number of users and is ideal for companies needing more complex functionality.

Unsure of which UCaaS One solution is right for you? We can help.

Contact Us

Comprehensive Service

Add-on Integrations with our UCaaS for Modern Next-Generation Solutions — Microsoft Teams, Cisco Webex® and SD-WAN

Microsoft Teams and Cisco Webex

BCM One’s UCaaSOne SMB solution can be integrated with Microsoft Teams to supercharge the standard Teams service into an enterprise-grade platform, with features including centralized auto attendants, call transfer, hunt groups, E911 management, paging devices and more. We are one of the few vendors that can develop a custom-designed hybrid solution with a mix of Teams seats and UCaaS seats.

BCM One’s UCaaSone Enterprise solution integrates with Webex, the market-leading secure messaging and video collaboration productivity tool, which is another option for video conferencing for enterprise businesses. Whether your business prefers Cisco Webex or Microsoft Teams, we have a solution to empower your UCaaS into a full collaboration and communications solution.


BCM One’s UCaaSone Enterprise solution integrates with our Versa SD-WAN solution for a marriage of two modern solutions delivering Quality of Service (QoS) and security. No need to worry about circuit latency, jitter, packet loss and outages. Read more about this specific service option. BCM One’s secure SD-WAN, paired with UCaaSone Enterprise, provides the highest quality voice service available over the Internet.

Run a Consolidated Communications Network

The days of managing multiple vendors is over. With BCM One, we bring the technology and the network expertise to custom-build a cost-effective solution specific to your business requirements. Our forward-thinking approach ensures a right fit now and into the future.


Core Features

BCM One’s mobile-centric UCaaS solution comes complete with all of the enterprise business voice features, plus much more. Specifically, our UCaaSone Enterprise product comes with advanced contact center functionality including supervisor modes, skill-based routing, customer call-back, live monitoring, real-time presence, and other advanced features.

Audio and video conferencing with desktop sharing and whiteboards means your people can collaborate and message each other all from one platform. Get insights with Business Intelligence, such as a robust reporting and analytics framework for all services.

Reliability and security is our primary focus. BCM One’s scalable cloud infrastructure delivers ultra-reliable QoS, with historically-proven 99.999+% service uptime and enterprise-class security controls.

Benefits of BCM One

Benefits of BCM One UCaaSone



Enable remote and distributed teams to stay productive and connected from anywhere using iOS and Android devices.

Strategic Focus

Strategic Focus

Focus your IT resources on key business initiatives instead of phone administration, reducing costs and headaches.

Unlimited Growth

Unlimited Growth

Add or remove users easily from a portal without having to forecast or worry about outgrowing your system’s capacity.

Industry leading SLA’s

Industry-leading SLAs

Your Day-2 experience and the ongoing support of your solution matters. We are integrated throughout your technology stack for unprecedented visibility, quicker troubleshooting and faster root cause analysis.

Custom Configuration

Custom Configuration

Take advantage of new cloud-based features and capabilities without any disruption, effort or new hardware requirements.

Disaster Recovery

Disaster Recovery

Protect your communications and business operations with an embedded continuity plan built into your UCaaS implementation.

Project Management

Project Management

Rely on our team of voice engineers and specialists to manage your install every step of the way, configuring your phone system correctly and providing technical support and end-user training post-install.

Frequently Asked Questions

More than 40 features are included in our SBM solution, including SMS/MMS, fax to emai and fax via mobile app, call trace, screen share, and audio & video conferencing. Please contact us for a full list of possible features.

Our UCaaSone Enterprise solution combines all of the enterprise-grade phone features you likely already use, such as advanced call routing and queuing and Call Center, with modern collaboration features, like chat, video, messaging and file sharing. You can even take advantage of SMS business texting to communicate with customers and prospects. We also offer integration with Microsoft Teams and SD-WAN. There is so much you can do with a UCaaS solution, so contact us to learn more.

Old technology drains resources, you waste money on unused licenses, and new technology requires large upfront cash outlays and a team of people to manage installation and maintenance. The ongoing cost of service contracts for onsite PBXs is a key driver of switching to UCaaS. With UCaaS, you can get rid of obsolete technology and pay only for what you actually need right now, with the predictability of knowing exactly what you will pay month-to-month. We take over the upgrades, maintenance and troubleshooting, saving you significant money and time.

Yes, even more so than most legacy systems. Enabling remote workers brings risks, but a UCaaS platform ensures workers are under IT’s control for greater security. UCaaS also provides instant disaster recovery and business continuity. This redundancy and failover component means your employees can remain connected to each other and external people without you having to worry about uptime issues or regulatory compliance. Security can be further enhanced by pairing it with BCM One’s Secure SD-WAN encrypting and optimizing the voice traffic of the business.

Unified communications gives you an agile platform that enables you to move your business faster without the limits of your IT systems. Employees spend less time and effort on disparate tools and technologies and more time collaborating and executing work that drives business value.

Yes. Our SMB option offers service add-ons, such as special application seat, E911 Uniform, fax service, and Microsoft Teams integration. Beyond our many Enterprise integrations, you can add in Call Center, bundled Internet services, SD-WAN for better voice quality, Webex for full collaboration, and VitalView™, our proactive, 24×7 network monitoring and management tool to achieve optimal network performance.