Voice for Microsoft Teams

microsoft-teams logo

BCM One Voice Enabled Teams integrates enterprise-level voice communications with Microsoft Teams for the utmost flexibility and connectivity.

Supercharge your Teams into a full voice platform.

What Is
Voice Enabled Teams?

BCM One Voice Enabled Teams supercharges Microsoft Teams by augmenting basic chat, video conferencing and collaboration features with robust enterprise voice capabilities to give clients a comprehensive, unified communications collaboration platform.

Take Teams to the Next Level

Take Teams to the Next Level

Have you outgrown Microsoft Teams? Do you wish it did more?

Teams enables users to work better with chat, video conferencing and collaboration tools. But if your business requires a more robust PBX phone system for your distributed workforce, you need more. Teams offers expensive, limited calling plans that aren’t built to sustain a growing business and leaves the support up to you.

That’s where BCM One Voice Enabled Teams comes in. We fill the voice and service gaps for UCaaS or SIP, giving companies reliable, flexible and affordable options to build out their voice capabilities on the Teams platform and scale their communications network.

Our Voice integration with Teams enhances the modern collaboration features in Teams and adds traditional enterprise voice capabilities for a more complete and scalable communications solution. And we provide all the support you could ever need for your whole network without the red tape of a large company.

Pick Your Current Scenario

You have questions. We have answers.

Knowing how to get started with Microsoft Teams and Voice Enabled Teams can be confusing.

Streamline Communications across Your Business Streamline Communications Across Your Business

Today’s workforce is more distributed than ever, requiring sophisticated communications and collaboration platforms that can handle how people work.

BCM One takes the Teams collaboration platform and transforms it into a highly-customized, unified collaboration platform with enterprise-grade voice capabilities. Keep your existing phone system and migrate to Voice Enabled Teams on your own schedule. We’ll be there every step of the way.

Voice Enabled Teams unifies communications across voice, video, data and mobile applications. A comprehensive suite of features enables your people to work where and how they want, and customers have a pleasant experience no matter how they choose to contact your company.

Voice Enabled Teams Features

Key Voice Enabled Teams Capabilities


Advanced Call Routing & Queues

Contact Center

Integration with Hosted Voice, SIP Trunking and Hybrid Option


Cloud Calling




SIP Trunk Sharing and Linking


Supports up to GCC Microsoft Licensing through Direct Routing


Collaboration Management




E911 Management


Easy Setup Portal


Near 100% Service Uptime


Disaster Recovery

Comprehensive Service

Comprehensive Service

Because we are a Direct Gold Microsoft Partner, BCM One offers end-to-end Teams deployment including licenses, calling minutes/plans, enterprise-grade collaboration platform, training and support.

Simple Set UP
Calling Plans as Low as $7.95
Number Control with Failover
Optional Add-on Features
Optional Microsoft Professional Services

Specific services include:

  • Customized Network Design and Installation
  • Adding New Sites to the Network
  • Adding SD-WAN Components
  • Direct Routing with SIP Solutions
  • Microsoft Licenses
  • Teams Phone System
  • Telecom Services
  • Monitoring and Support of Your Network for 99.99% Up-time
  • Professional Services on SIP Configurations of SBCs
  • Microsoft Support

Migrate at Your Own Speed

Migrate at Your Own Speed

BCM One will help you develop a Migration Strategy to transition to Teams that works for you, at your own pace, on your schedule.

Our experts will take the time to understand your goals, pain points, budget and timeline and then recommend voice migration options. No matter how centralized or dispersed your locations, how simple or complex your network, or what types of various voice technologies you require, BCM One has the expertise and tools to tie everything together on the same platform.

Ready for a full Teams migration?
We will assess your current network to bring hosted, SIP and/or partial-SIP Trunking to build out flexible, scalable voice capabilities on the Teams platform to fit your needs.

Want to take it slow?
We’ll custom design a voice migration roadmap to scale your transition, building in technology and voice features you can leverage now and easily add onto when you’re ready.

Frequently Asked Questions

Microsoft Teams does not currently support paging; however, you can add paging to Microsoft Teams by partnering with BCM One. BCM One Voice Enabled Teams enables you to fill in the many call feature gaps in Microsoft Teams, including paging. Besides being a leading telecommunications company, BCM One is also a Gold Certified Microsoft Partner, giving us the unique ability to seamlessly integrate enterprise-level voice capabilities with Microsoft Teams to give you a unified collaboration platform that fits the needs of your business.

Microsoft Teams offers a limited set of call center features. You can configure auto attendants and call queues in Teams as long as you have several prerequisites, such as a resource account for each auto attendant and call queue, a Phone System and Virtual User license for each resource account, and at least one Microsoft service number or direct routing number for each resource account. Microsoft does not support transfers between Calling Plan trunks and Direct Routing trunks.

Alternatively, you can partner with BCM One to fill in the calling feature gaps where Microsoft Teams fall short. BCM One enhances Microsoft Teams with enterprise-level call features that handle multi-location and advanced features, such as advanced call routing (even during off-hours and holidays), queuing, call conferencing, presence and advanced call reporting. With BCM One Voice Enabled Teams, you get all of the business-level voice functionality you and your customers are used to, plus the video conferencing, chat, document storage, and Office 365 apps included with Microsoft Teams.

Microsoft Teams supports a portfolio of desk phones, including those manufactured by Yealink, Creston, Lenovo, Polycom, and AudioCodes. Only Teams-certified phones will work with Microsoft Teams and there are limitations as to the types of available call features. Alternatively, you can partner with BCM One to help you transform Microsoft Teams into a highly-customized, unified collaboration platform with enterprise-grade voice capabilities using your existing phones system, no matter the brand. With BCM One Voice Enabled Teams, your communications are streamlined across voice, video, data and mobile applications to support the many ways people work and engage with your company.

Yes, you can use a SIP trunk with Microsoft Teams, but Microsoft does not provide the SIP trunk. BCM One is a Microsoft Gold Certified Partner and an expert in SIP Trunking. BCM One will provide you with SIP trunks and connect them to your existing Microsoft Teams’ licenses. BCM One Voice Enabled Teams integrates SIP with Microsoft Teams to maximize your network’s flexibility and connectivity to give you enterprise-level voice communications with all of the collaboration features you enjoy from Microsoft Teams.