This position requires SIP support experience with excellent communication skills, attention to detail, and a desire to assist our customers.
Reports to: Customer Experience Manager
We provide our customers with Uncommon Service in a 7/24 support model. The Customer Experience Support Tech’s primary responsibility is to resolve customer issues in a quick and accurate manner. The applicant should have a technical background and knowledge with SIP. A successful CE Support Tech will learn additional skills to become a subject matter expert for all Company product lines.