IT decision-makers across numerous industries are slashing the cost of keeping their company’s hybrid workforce connected by investing in cloud-sourced communication services. Although business owners and decision-makers are well-versed in the benefits of outsourcing various aspects of administrative support, customer care, sales force training, and recruitment, they’re often tasking staff with monitoring, securing, and troubleshooting a complex digital network made up of thousands of technologies.
Even with highly skilled on-premise IT teams, many companies struggle with service disruptions, system vulnerabilities, and potentially devastating security threats. Instead of overwhelming your IT department with situations they may not be equipped to resolve, consider outsourcing the responsibility of maintaining your advanced network to a managed service provider (MSP).
Once you’ve reviewed some of the many reasons your business needs an MSP, it’s easy to see why experts expect the managed service industry to maintain a CAGR of 12.6% through 2028.
Understanding Managed Service Providers (MSPs)
Many companies offer cloud-sourced business solutions. The service provider maintains the technology on their end, and business subscribers are responsible for monitoring and managing that service on their own.
In contrast, managed service providers generally offer the same types of service, but instead of the client managing those services on their own, the provider develops, monitors, and maintains those services on their client’s behalf.
Some MSPs offer a single, one-size-fits-most business solution, while others work alongside their clients to offer highly customized services that meet the client’s specific needs. In either case, the MSP handles the technical aspects of the services they provide based on criteria outlined in a service level agreement (SLA).
5 Compelling Reasons to Consider Outsourcing to an MSP
As technology advances and business needs evolve, managed network monitoring, technology expense management, predictive maintenance, and performance optimization services are in high demand. Organizations of all sizes across industries are investing in MSPs to compensate for knowledge gaps, reduce the risk of human error or oversight, and minimize the strain on their IT departments.
With the right managed service provider, you’ll have the peace of mind that comes with knowing your business is supported by a team of skilled, knowledgeable IT professionals working behind the scenes to help keep your network running smoothly. Of the many reasons to consider partnering with a managed service provider, most IT decision-makers find the following five to be the most compelling.
Reason #1: Cost-Effective Business Solutions
Investing in MSP expertise offers multiple opportunities to reduce the overall cost of managing and maintaining business information technology. You’ll get an expert assessment of your current business needs, an explanation of your options, and a predictable monthly invoice. With less time and money tied up in managing, monitoring, and maintaining IT, you’ll have more to invest in other pursuits. Any company currently investing payroll hours into IT hiring, training, or team development will likely find IT expense management a cost-effective alternative.
Reason #2: Network Optimization & Enhanced System Security
The technology fueling (and supporting) today’s hybrid workforce requires connecting to your private network through public channels. Any security or reliability risks could escalate quickly. Investing in managed connectivity is the easiest way to ensure your network is expertly monitored, optimized for performance, and well protected. MSPs offering 24/7 support help to ensure potential issues are detected and resolved before they negatively impact your business.
Reason #3: Customizable Software for Enhanced Workplace Efficiency
Numerous sources credit the cost-effective nature of managed IT services for the rapidly increasing demand. While that may be a reasonably sound conclusion, the right MSP can do a lot more for your business than reduce overhead costs. Many MSPs offer customizable, user-friendly tools designed to help enhance workplace productivity and software to track KPIs, simplify appointment management, and support collaboration. With the responsibility of monitoring and troubleshooting left to your MSP partner, your staff has more time to devote to what they do best.
Reason #4: Easily Scalable Managed Services
A set of managed services that suits one business might not be best for yours. But the right managed service provider will partner with you and is capable of assessing current needs, offering customized technology stacks, and setting you up with service-level agreements that suit your businesses and your budgets.
Depending on the type of managed service you select, you could have the ability to grant remote team member access to the business-critical data your team members need—from nearly any device.
They can have access to applications designed to enhance communication, improve collaboration, and streamline processes, and the type of around-the-clock monitoring needed to reduce the risk of tech-related downtime. Since your resources are stored in the cloud, it’s easy to scale your service as needed.
Reason #5: Multiple Monitoring Levels & 24/7 Support
With an MSP, you’ll have a single point of contact for your cloud-sourced business solutions, carrier contracts, and invoices. You’ll also gain the benefits of having your network monitored by a team of expert-level technicians. With 24/7 proactive monitoring, troubleshooting, and restoration, you can rest assured knowing your network is reliable and your business is well-protected, whether you’re operating a company on a local network, across multiple states, or worldwide.
Discover the Impact of Managed IT Services on Your Business
Many IT decision-makers task their staff with the responsibility of managing their cloud-sourced business solution. While there may have been a time most businesses considered in-house IT teams a necessary expense, many companies find that IT MSPs are far more cost-effective.
At BCM One, we’re committed to working with mid-sized, multi-site organizations to help plan and implement cost-effective IT solutions. We don’t believe that a one-size-fits-most approach applies to business technology. We also bring a lot more than the latest technology to the table, customized to your business needs. To learn more about our managed IT services, submit a contact form.