Voice and network solutions for the Healthcare industry

In healthcare, communication infrastructure plays a critical role in patient care. BCM One delivers enterprise voice and managed connectivity built for regulated clinical environments. We support hybrid deployments, protect sensitive data, and maintain uptime across hospitals, clinics, research sites, and remote care settings.

Built for security, availability, and care continuity

From HIPAA and HITECH to NHS DSPT and 21st Century Cures, data protection is essential, and so is availability. Our voice and connectivity solutions are engineered to meet clinical standards, support life-critical workflows, and minimize operational risk across every location.

Enterprise Voice to meet Healthcare demands

We power secure, encrypted voice for healthcare providers where service disruption, data exposure, or system complexity can directly impact patient outcomes.

  • Cloud voice connectivity with Microsoft Teams and Webex Calling
    Secure calling through the platforms your clinical and admin teams already use. Direct PSTN connectivity, global number support, and high-availability routing make voice an integrated part of care coordination.
  • Call recording for patient engagement and audit-readiness
    Capture and retain calls for telehealth, scheduling, and support, aligned with healthcare regulations and internal governance.
  • Mobile voice integration and SMS additions
    Extend Webex Calling or Microsoft Teams Phone to personal or shared mobile phones for improved mobility and care coordination. Use SMS for automated, secure appointment reminders and patient updates to reduce no-shows and enhance communication.
  • Support for hybrid voice environments
    Integrate cloud platforms with on-prem PBXs, analog endpoints, and legacy clinical systems without disrupting operations or patient care.
  • Encryption and standards alignment
    End-to-end encrypted voice traffic, aligned with HIPAA, HITECH, ISO 27001, and SOC 2 Type II.

Mission-critical integrations for healthcare-critical operations

BCM One works within your existing tech stack to streamline workflows and unify care delivery across every platform and site.

We deliver highly available, policy-enforced network connectivity for care delivery organizations. From large hospital systems to remote care sites, our infrastructure is secure, high-performing, and monitored 24/7.
  • SD-WAN with intelligent routing and segmentation
    Ensure application-aware traffic flow, policy enforcement, and departmental isolation where needed.
  • Integrated security appliances and encrypted links
    Protect ePHI and sensitive systems at the network level with managed firewalls, encryption, and access controls.
  • LTE/5G failover and broadband diversity
    Maintain connectivity at all times, even in rural or high-risk environments.
  • Real-time monitoring and SLA-based response
    Proactive detection, alerting, and escalation through VitalView to reduce downtime and support clinical continuity.

Add HyperNetwork for an extra layer of resiliency

HyperNetwork™ technology provides an additional layer of inbound voice resilience. When a carrier outage occurs, patient and clinical calls are automatically rerouted without downtime or manual intervention. Available for our customers in the USA.

  • Dual-carrier DID routing to maintain service availability 
  • Patented failover architecture for real-time call restoration 
  • US-based and globally available routing for high-priority healthcare use cases 
  • Trusted for emergency hotlines, patient scheduling, and hospital switchboards 

Trusted by healthcare leaders

BCM One is proud to support major health networks and organizations that depend on reliable, compliant communications.

Built to meet the highest standards in security and compliance

Your infrastructure must protect data and meet strict regulations. BCM One is certified and aligned with leading global frameworks:

One provider for voice and network infrastructure

With BCM One, you eliminate vendor sprawl, reduce risk, and gain centralized control over your healthcare communications environment.

Tailored for clinical environments

From EHR systems to nurse call alarms, every integration is designed with patient care and compliance in mind.

Proactive support, 24/7

Our team monitors your infrastructure around the clock to ensure uninterrupted service and resolves issues before they impact care delivery.

Speak with a healthcare solutions specialist today

Let’s make your infrastructure work smarter for care teams

BCM One helps hospitals and health systems deliver on their mission by improving communication, compliance, and connectivity so your team can focus on what matters most: the patient.