Managed SIP Trunking Services: What Is SIP?
For your business to be successful, clear, high-quality voice communications is essential. By switching from Private Rate Interface (PRI) or SIP to managed SIP trunking, you can gain increased voice capacity and security without compromising your call data quality.
Let’s just recap what SIP protocol is in its most standard mode. SIP stands for Session Initiation Protocol, which is a more reliable way to communicate for businesses via the Internet. It allows for the configuration, connection and disconnection of calling sessions, such as phone calls between two parties.
This is a common term in the IP telephony industry, therefore, it is possible you’ve already heard about it. In short, SIP calls use the Internet to make communications sessions possible. This method of connecting is more reliable than other legacy ones. SIP transmissions are possible via SIP channels or SIP trunks.
What Is the Difference Between SIP and Voip?
Despite the fact that the term is often used interchangeably with VoIP, it is also worth pointing out the differences: By using SIP, you can make analog calls online using a VoIP connection.
There are usually two parts to a legacy corporate telephone system. First, there’s the Private Branch Exchange (PBX) to manage calls, feature auto attendants and process voicemail. Then, the PRI mentioned above, which allows calls to travel over the Public Switched Telephone Network (PSTN).
If you use SIP trunks, IP-enabled PBXs can connect to your data network instead of PRI channels. As a result, voice traffic travels over the Internet to reach the PSTN.
In summary, SIP is a simple protocol to use, and its web interface lets you manage everything online, from extensions to additional lines and call routing. Video conferencing and document exchange, for instance, are often improved by SIP technology.
Now that you’re more familiar with these basics, it’s time to review what a managed SIP trunking service or mSIP means.
Related: The Differences Between SIP and VoIP
What Are Managed SIP Trunking Services?
SIP trunking corporate users had long been concerned about the inability to monitor service performance and unexpected Internet behavior in time, which can occasionally affect operation stability. As a response to these concerns telecom industry leaders developed mSIP or Managed SIP trunking services.
Apart from these challenges, these companies also detected a growth trend in VoIP services for businesses. Not only will this technology develop, it will also significantly evolve. SIP services based on mSIP come in to eliminate two important implementation hurdles: Quality of service (QoS) and definitive troubleshooting.
The use of SIP trunks has already removed many barriers to cost-effectiveness, and you may have experienced these benefits yourself. If you use SIP trunking services, you can utilize the same technology for your voice and for any other data, eliminating the need to manage two kinds of networks. Essentiallyas SIP allows voice traffic to be delivered over the same network as Internet traffic.
Problems with VoIP
Nevertheless, this capability also presents a set of issues. Over the public Internet voice calls frequently experience latency, packet loss and jitter as they travel to their destination or to the call recipient.
Another common challenge is that the Internet is, in essence, an interconnected network of networks, so it is impossible to isolate and solve a definitive issue. Data packets pass from one carrier to another during their path and, in this process, they can be handled differently since they bounce through different points.
The benefits of SIP trunking over the Internet are well-known and many businesses are still using it today, although some big corporations have more specific needs. Companies often seek assurance that a voice application will be of a superior grade, since they have highly critical voice applications. If you are part of one of these organizations, you know you need to go beyond standard quality because your voice requirements exceed the norm.
Innovative companies within the telecom industry strived then to deliver a QoS benchmark and advanced problem troubleshooting specifically for enterprise users through managed SIP trunking services or mSIP. Continue reading if this is closer to what you’re looking for.
Related: What to Look for in SIP Trunk Providers
Top 4 Benefits of Managed SIP Trunking Services
In general, SIP trunks are a good choice for many businesses as we mentioned previously. You may find its performance initially meets your needs when you migrate from traditional telephone services to Internet-based services. However, you know it’s time to switch to managed SIP trunking services or mSIP when your company starts to grow dramatically and communications needs become more sophisticated.
Below are theTop 4 benefits offered by a trusted and reputable mSIP provider:
1) Guaranteed voice QoS
Managed SIP trunking services enable your chosen provider to continuously monitor, deliver, and evaluate the quality of voice calls. During each call you’ll receive up-to-the-minute statistics and detect any issues sooner.
2) Advanced troubleshooting
With a well-established managed SIP trunking services partner you can solve issues along the whole call path and ensure a stable service. From the gateway up through the access network and into the PSTN, your managed SIP trunking services provider will maintain a tight and secure infrastructure.
3) Service stability and quality assurance
Check if your candidate managed SIP trunking services company invests in their infrastructure. Only the top ones built an MPLS network designed to carry VoIP calls throughout the country.
By utilizing a private IP network instead of the Internet and PSTN, calls can be routed without traversing the public Internet. The benefit is that your managed SIP trunking services partner is able to provide better quality assurance, monitoring and management.
It is important that your provider also installs equipment in your office so you can connect from there to the network. By doing so, they would have the ability to measure and report voice quality even before the data packets leave your premises.
4) Calls always stay within network
Your calls will remain on-net between the access carrier’s network and the MPLS core when you use the leading managed SIP trunking services provider. The voice quality improves when fewer transfers take place.
Remember you will only get these benefits if you choose the most experienced provider out there. If your company is ready to make the switch from PRI or SIP to managed SIP trunking services, then it’s time to take your business communications to the next level.
For excellent voice quality and troubleshooting in a single place, sign up for BCM One’s managed SIP trunking services. Our experts developed a solution that delivers PRI-like functionality for SIP trunking, enabling organizations to benefit from the advantages of SIP and upgrade their outdated PRIs to a more modern system.
In addition to BCM One’s managed SIP infrastructure, we have built a sophisticated data collection and analysis toolset to measure, assess and report on call quality and identify any problems as quickly as possible.
Integrate, maintain, secure, and easily manage your calls through managed SIP trunking services without worrying about the hassles of third-party applications. Our team takes care of it all so that you can pay attention to your business, not your network. For the highest level of communication, BCM One will ensure your connection is secure and robust. Get in touch with us today.