Channel Partner Program

Expand your reach and accelerate revenue with a partner-first program built for growth. BCM One empowers channel partners with the tools, training, and global infrastructure to deliver enterprise-grade voice and connectivity solutions. Seamlessly deployed, fully supported, and purposefully designed to complement your offerings, not compete with them.

We built our Partner Program on deeper collaboration, not just transactions, which is why our shared go-to-market strategies, technical enablement, and flexible partnership models grow together. And with you.

A proven partner with decades of experience

History & evolution

We started in 1992 as a technology solutions distributor and evolved into a global provider of managed voice and connectivity. Through it all, we’ve remained a partner-first company, helping the channel partner community build scalable, design -led solutions for mid-market and enterprise clients.

We’ve earned a reputation for dependability and excellence in execution. Our history is defined by long-standing partner relationships, sustained growth, and the ability to adapt quickly to market shifts, giving our channel partners the edge they need to stay competitive.

Numbers that tell our story:

32+ years of successful partnerships in the telecom industry
2.5 million voice users and 12,000+ circuits globally—powered by us daily.
89.1 NPS from customers

Why partners choose us over the rest

Looking for a new partnership?

Let’s have a conversation about how we can complement your current offerings, fill in the gaps, and make your customers’ experience better than ever. Complete the form, and one of our expert team members will reach out shortly.

BCM One's core offerings

BCM One helps our channel partners deliver complete enterprise voice and connectivity solutions, eliminating the need to build or manage them yourself. Here’s what BCM One brings to the table:

Microsoft voice expertise

Adding voice to Microsoft Teams unlocks new revenue, deeper customer relationships, and a stickier services portfolio. We help you capture that opportunity without needing to build telephony expertise in-house. We are one of the original Operator Connect providers, with more than 2 million Teams users on our network.

What we offer:

  • Operator Connect and Direct Routing, fully managed
  • PSTN replacement in 50+ countries
  • Extended voice coverage in 80+ countries
  • Solutions for SMS and mobile users
  • Teams Phone Plus services for design, deployment and support
  • Voice integrations for Contact Center and customer engagement platforms
  • Support for legacy and analog equipment and multi-platform deployments
  • Marketplace transactable and Co-Sell ready
  • End-to-end onboarding, number porting, provisioning, and support

Webex Calling specialization

Webex Calling gives partners a clear path to expand revenue and deliver more complete solutions. BCM One is a Cisco-certified Cloud Connect provider with PSTN coverage in 50+ countries, mobile-first voice integration, and deep deployment expertise. Whether you’re replacing CUCM, adding locations, or extending Webex into new markets, we provide the infrastructure, compliance, and failover to keep your deals moving.

What we offer:

  • Full PSTN replacement through Webex Cloud Connect in 50 countries
  • Extended voice coverage in 80 + countries
  • Mobile-first voice solutions via Webex Go with support for hybrid work and frontline users
  • Voice integrations for Contact Center
  • Support for legacy and analog equipment and multi-platform deployments

Global Managed Connectivity

Your customers expect secure, high-performance connectivity across every site. BCM One gives you a fully managed WAN solution across 80+ countries, consolidating dozens of ISPs into one provider with a single SLA, full compliance coverage, and real-time monitoring.

What we offer:

  • Custom-designed SD-WAN, MPLS, DIA, and LTE
  • Cisco Meraki deployment and lifecycle management
  • 24/7 proactive NOC and real-time network visibility
  • Global billing, multi-currency, and ITSM-native operations
  • Compliance-grade connectivity for HIPAA, PCI, OT, and more
  • Support across more than 80 countries under one provider

How BCM One supports your business

BCM One supports channel partners with solutions that complement your existing strengths. With this foundation, you can go to market with confidence and offer your clients a seamless, full-suite solution.

Your Focus as a Channel Partner
BCM One’s Complementary Expertise

You offer Microsoft licensing & support

We add fully managed Operator Connect, Direct Routing, and global PSTN coverage for Teams

You sell Cisco Webex or collaboration tools

We deliver certified telephony integration via Cloud Connect and Local Gateway services

You build contact center solutions

We enable full voice integration with Five9, Genesys, Nice, and more

You provide hardware or endpoint services

We layer in network infrastructure with global SIP trunking, SD-WAN, and managed connectivity

You don’t want to manage complex voice deployments

We simplify migration, provisioning, number porting, and 24/7 NOC support

You prefer a non-competing TSD partner

We act as an extension of your team, not a threat to your customer relationships

How the BCM One Partner Program works

Are you an established BCM One Channel Partner looking to unlock more value? Or are you exploring partnerships for the first time? The BCM One Channel Partner Program is designed to meet you where you are and help you scale.

Here’s how it works:
Choose the right model for your business

We offer multiple partnership structures to suit your go-to-market approach. Whether you want to co-brand services, sell via referral, or expand your own solution portfolio, we’ll align the model to your business goals.

Access tools, training, and support

Every channel partner gains access to:

  • Onboarding and technical enablement
  • A dedicated channel development team
  • Sales and engineering support
  • Co-branded marketing materials
  • Self-service tools and portals
  • Tailored sales and marketing enablement resources

BCM One had a team of technical and industry experts to help close more opportunities together.

View our full expertise here.

Expand your offering without expanding your headcount

As your clients demand more from their voice, network, and cloud communications, you don’t have to build everything in-house. BCM One provides fully managed services that you can package as part of your offering, with no competitive pressure and full support behind the scenes.

Unlock more value as you grow

Our program includes tiered benefits based on performance, including:

  • Custom ABM/demand gen campaigns
  • Joint webinars and content campaigns
  • Executive business reviews
  • Win announcements and shared case studies

No matter where you are in the scaling process, we give you the foundation, collaborative structure, and value-based resources to grow faster and more confidently.

How to get started

BCM One is already supporting thousands of channel partners who need one vendor who can serve as a trusted, flexible ally and help them deliver complete, competitive network and voice solutions.

Already a BCM One Channel Partner?

Reach out to your channel account manager or contact our partner team to unlock additional solutions and support.

Frequently asked questions

How are BCM One’s Voice solutions different?

BCM One’s enterprise voice solutions deliver global, cloud-native telephony that integrates seamlessly with Microsoft Teams, Cisco Webex, Zoom, and contact center platforms. It offers flexible deployment models, PSTN connectivity, and 24/7 expert support, all under a single MSA with multi-currency billing and geo-redundant infrastructure.

BCM One’s managed connectivity solutions simplify complex enterprise networks by consolidating multi-site connectivity into a single, proactively monitored service with 24/7/365 support and a single invoice. It combines strategic network design, flexible contract terms, and a cloud-based monitoring platform (VitalView™) to ensure uptime, scalability, and seamless integration with existing IT systems.

  • Expert Guidance – We offer tailored expertise, simplifying managed connectivity and voice from design and deployment to ongoing support for global enterprise businesses
  • Extensive Coverage – Actively serving and supporting users in over 80 countries with over 35 network carriers providing direct fiber connectivity
  • Flexible Billing – We offer multi-currency billing to support the diverse needs of global businesses
  • One MSA – One global agreement for simplified operations
  • 24/7 Support – A tenured support team across the globe
  • Global Certifications — Our experts hold industry-recognized certifications from Cisco and Microsoft.
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Yes, all partners have access to: 

  • Comprehensive Training: Partners gain access to specialized training sessions and webinars that enhance their understanding of BCM One’s offerings and the industry.
  • Marketing Support: BCM One provides marketing collateral, campaign templates, and co-branded materials to help partners promote services effectively.
  • Technical Support: BCM One has a dedicated solutions engineer team to  assist during the sales process, as well as implementation and day two support teams.
  • Strategic Enablement: As the channel landscape evolves, we support partners with tailored enablement resources, joint go-to-market planning, and vertical-specific insights to accelerate revenue and deepen customer value.

BCM One supports multi-currency billing, enabling clients to receive invoices in their local currency regardless of where services are delivered.

BCM One currently has agreements with:

  • AppDirect
  • AVANT
  • Bridgepointe
  • Telarus

Not partnered with the above TSDs? Contact  Andy Ramos at aramos@bcmone.com  or Jessica Seabrook at jseabrook@bcmone.com

For general program inquiries and needs, contact partnerteam@bcmone.com.