Traditionally businesses deployed premises-based voice systems physically in their offices. Unified Communications as a Service (UCaaS) is the modern paradigm bringing communication and collaboration for your business via the cloud, accessible from any device. The benefits of UCaaS are plentiful.
Mobility – Modern workers are using mobile technology as a primary means to communicate. With more mobility options, businesses will continue to embrace remote work and distributed teams. This requires technology that allows people to stay productive and connected from anywhere. UCaaS is the best option for most communication and collaboration needs.
Strategic Focus – IT resources devoted to business phone administration are not focused on key business initiatives and are not helping your company compete in your marketplace. Implementation of UCaaS eliminates those IT headaches, reduces resource costs, and frees up your team to work on projects that relate to your core business.
Unlimited Growth – UCaaS systems scale with you. Adding users, regardless of time and place, is seamless and unlimited. No need to guess how many employees you will have over the next few years. You never have to worry about outgrowing your phone system’s capacity – increase or decrease users as needed very easily through your admin portal.
Custom Configuration – As businesses grow, their needs change. With an on-premise system, you are stuck with the features the system comes with. UCaaS is different. By accessing one centralized software platform in the cloud, customers can take advantage of new features and capabilities, without any disruption, effort, or new hardware requirements.
Disaster Recovery –Most businesses have a disaster recovery plan for their data systems, but many do not have one for their voice and communications system. The UCaaS model provides an embedded continuity plan that’s built into your solution implementation, not just bolted on as an afterthought.