Why Technology Expense Management (TEM) Outsourcing Isn’t Enough
Why is Technology Expense Management So Hard? As a telecom manager or billing analyst, you likely understand the headache of trying to manage all of the invoices that come in every month. Depending on the size of your business and the extent of your network, you could have hundreds of invoices piling up on a regular basis. There simply aren’t enough man hours to go through each invoice and make…
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Can Microsoft Teams Replace Your Phone System?
Is Microsoft Teams Enough to Replace Your Phone System? Microsoft Teams is growing in popularity, particularly in light of COVID-19. Back in April, The Verge reported that Teams usage jumped from 44 million daily active users in March to more than 75 million in April - a 70 percent jump in only 30 days. In June, Computer Weekly published an article citing a study that found Microsoft Teams usage grew…
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Is a Microsoft Teams PBX Integration a Good Idea?
Considering a Microsoft Teams PBX Integration? Have a standard PBX organizing your landlines into a local network but considering adding a video conferencing capability? For many businesses, a Microsoft Teams PBX integration sounds like the ideal way to keep an existing phone system and still leverage the benefits of video conferencing. But is it? Let’s first look at the PBX. A PBX is a business-grade telephone system that offers advanced…
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How to Build SD-WAN: DIY or Managed Service Provider?
From WAN to SD-WAN If you’re like increasingly more businesses these days, you’re realizing your WAN is no longer cutting it for your modern business. Today’s businesses have shifted to a more digital, cloud-based infrastructure that requires easier management of the many connection types across a traditional WAN. Enhancing multi-application performance, security and end-user experience is now the focus, and SD-WAN provides that capability. So many organizations are transitioning to…
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