BCM One Blog - Page 2 of 23

Is There a Difference Between SIP and VoIP? Business communications is a world of its own, full of acronyms and technical terms that can be overwhelming for anyone not in the communications industry. Take the differences between SIP and VoIP, for example. You may have seen or heard something about them, but what are they, when do you use them, and for what? We could write books on all of…

Microsoft Teams and PSTN Calling Since COVID-19 forced so many of us home to work instead of the office, we’ve become accustomed to using video conferencing tools like Microsoft Teams to collaborate with coworkers, clients and partners. With almost one-third of employed U.S. adults working from home now, it’s easy to see how global downloads of video conferencing apps are 90% higher than they were before COVID-19 shut things down.…

What Are Unified Communications Platforms? Unified communications platforms support the various ways modern businesses work, streamlining the network to seamlessly connect people through various channels and collaboration tools. With today’s workforce being so dispersed, unified communications is a must-have for any organization that wants to increase workforce productivity, reduce costs and enhance the user experience. Gartner says unified communications “provide and combine multiple enterprise communications channels, such as voice, video,…

The Need for Microsoft Teams SIP Trunk Microsoft Teams has become a valuable virtual collaboration tool for organizations of all sizes. Just recently, Microsoft announced Teams reached 115 million daily active users. It enables people to connect remotely, share ideas and documents, and coordinate activities through Microsoft 365. And even though Microsoft Teams has some voice capabilities, they are limited, offering only basic capabilities and international calling. Most businesses who…