Can Microsoft Teams Replace Your Phone System?
Is Microsoft Teams Enough to Replace Your Phone System? Microsoft Teams’ popularity grew enormously during 2020, particularly with so many people working remotely in light of COVID-19. The Verge reported Teams’ usage jumped from 44 million daily active users in March 2020 to more than 75 million in April the same year – a 70% (trying to keep 70% on the same line) increase in only 30 days.  You may…
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Boost your Business’ Communications with Microsoft Teams Direct Routing
 Microsoft Teams Direct Routing: Background and Definition You likely already know about Microsoft Teams. It’s an online platform for meetings, virtual events, calls, chats and collaboration. But, did you know that there’s a way to multiply this tool’s capabilities to boost your business communications? It’s called Microsoft Teams direct routing. Microsoft Teams has been available since 2018. It reached 75 million daily active users in April 2020, 70% more…
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Why Now Is The Time to Leverage Microsoft Teams SIP Calling
Microsoft Teams and SIP Calling Organizations are always looking for ways to reduce costs and streamline their networks. Over the past year or so, Microsoft has been talking about adding new Teams capabilities to give customers more without adding additional complexities. One of its latest offerings is enabling Microsoft Teams SIP calling by making Teams compatible with most standard SIP-based phones to support core SIP calling features. No longer will…
Do You Need Direct Routing for Microsoft Teams?
The past year has been a whirlwind, full of unexpected and unwanted mandates and limitations as we all try to keep ourselves and our employees safe. Organizations may have closed up their physical offices due to COVID-19, but most are doing everything they can to keep operations running without losing key functionality. Video conference calls are now the norm, but people still need to make and receive calls. Do you…
Is Using Microsoft Teams with PSTN Calling Possible?
[embed]https://www.youtube.com/watch?v=PSUvHK4mdR4[/embed] Microsoft Teams and PSTN Calling Since COVID-19 forced so many of us home to work instead of the office, we’ve become accustomed to using video conferencing tools like Microsoft Teams to collaborate with coworkers, clients and partners. With almost one-third of employed U.S. adults working from home now, it’s easy to see how global downloads of video conferencing apps are 90% higher than they were before COVID-19 shut things…
Microsoft Teams SIP Trunk: The Glue That Connects Your Phone to Teams
The Need for Microsoft Teams SIP Trunk Microsoft Teams has become a valuable virtual collaboration tool for organizations of all sizes. Just recently, Microsoft announced Teams reached 115 million daily active users. It enables people to connect remotely, share ideas and documents, and coordinate activities through Microsoft 365. And even though Microsoft Teams has some voice capabilities, they are limited, offering only basic capabilities and international calling. Most businesses who…
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Microsoft Teams Calling Plans: Can You Do Better?
The Challenges with Microsoft Teams Calling Plans Since the COVID-19 pandemic, Microsoft Teams usage has surged to 115 million daily active users, a 50 percent jump from the 75 million reported users six months ago. With so few of us able to meet in person for nearly a year now, virtual meetings have become the new norm.  Video conferencing technology is making it possible to connect people from all over…
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Partnering with a Microsoft Teams Certified SBC Vendor for a Smoother Transition 
Microsoft Teams Certified SBC Vendors - Defined Microsoft partners with selected Session Border Controllers (SBC) vendors to certify that their SBCs work with Direct Routing. According to Microsoft, the purpose of having a relationship with a Microsoft Teams Certified SBC is to: Jointly work with the SIP interconnection protocols Perform intense tests using a third-party lab - only devices that pass the test are certified Run daily tests with all…
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Skype for Business? Upgrade to Microsoft Teams Instead
The Case for Transitioning from Skype for Business to Microsoft Teams  If you are considering a Skype for Business upgrade to Microsoft Teams, there are indications that you should act sooner than later. In 2018, a report showed that Skype for Business and Zoom Video Communications hold 45 percent of the video conferencing market, and 89 percent of companies use multiple video conferencing platforms. In 2017, UC Today reported that…
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Is a Microsoft Teams PBX Integration a Good Idea?
Considering a Microsoft Teams PBX Integration? Have a standard PBX organizing your landlines into a local network but considering adding a video conferencing capability? For many businesses, a Microsoft Teams PBX integration sounds like the ideal way to keep an existing phone system and still leverage the benefits of video conferencing. But is it? Let’s first look at the PBX. A PBX is a business-grade telephone system that offers advanced…
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Voice for Teams: The Solution for Zoom Woes?
Zoom Plagued by Security Issues Zoom has become synonymous with COVID-19. From Kindergarteners to seniors, schools and churches to businesses and virtual happy hours, we’ve all become accustomed to using the Zoom video conferencing app to connect with each other. Zoom has been around since 2013 and steadily grew a fan base nearly 10 million strong, but the pandemic skyrocketed it from relative obscurity into a household name. Today, hundreds…
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