Hosted VoIP

InPacket™ – Hosted PBX Solutions

BCM One’s hosted voice or hosted PBX solution called InPacket™ is a complete unified communications solution taking your hosted PBX and phone functionality to another level; including, high definition (HD) voice and data services, skype for business phone system, and instant messaging. This service is typically offered via BCM One’s intelligent network and broadband connectivity, however we also offer the flexibility of leveraging your existing broadband connectivity – our BYOB option (Bring your Own Broadband).

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Features

Comprehensive Unified Communications Service – unlimited business-class calling, powerful call routing and messaging. Unified Command Center – the Hub for all your communication interactions. Secure Instant Messaging – includes mobile message, group IM and real-time presence. Group Communications – includes audio conference bridge, IM Conference, web meetings, desk sharing and file sharing. Unified Messaging including speech to text voicemail conversion, instant message to SMS and email, digital fax to email and desktop, click to call from Outlook and Salesforce. These are just a few of the key features.

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BYOB

To adapt to your existing broadband network connectivity, we offer a Bring Your Own Broadband (BYOB) option. This allows you to utilize your existing broadband connection which includes an intelligent cloud router enabling network monitoring and voice prioritization over your existing broadband circuit. Our cloud router device provides bi-directional prioritization for voice application, dynamically managing the connection providing for a better overall calling experience. Although our intelligent cloud router runs over the public internet, you get the capability and the visibility of private network.

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Benefits

Delivers a low total cost of ownership through the elimination of costly on-premises equipment by combing your phone system, file sharing, collaboration capabilities, analytics and contact center capabilities into one simply to use interface. Various service level packages are offered to meet both business and technical needs and are integrated into a single browser-based client as well as iOS and Android mobile clients and administrative interface for higher user adoption.

Human Focused. Technology Solutions.